How to Reset Canon Pixma MX330, MX338 error Ink Absorber Full [5B00] - Guru Merdeka ID

How to Reset Canon Pixma MX330, MX338 error Ink Absorber Full [5B00]

Operator Call Errors

• Error: Warning: The ink absorber becomes almost full.
• Error code: [1700]
• Message on the LCD: The ink absorber is almost full. Press [OK] to continue printing.

Service Call Errors

• Cycles of blinking of Alarm and Power LEDs: 7 times
• Error: Ink absorber full
• Error code: [5B00]
• Conditions: The ink absorber is supposed to be full.

Solution: Reset the printer

To reset the error "Ink Absorber Full [5B00]" on Canon Pixma MX330 and MX338, you need to follow these steps:

Step 1 - Enter Service Mode

1. Turn off the printer
2. Press and hold the STOP button
3. Press and hold the ON button (do not release both buttons)
4. Release the STOP button (do not release the ON button)
5. While holding the ON button, press the STOP button 2 times, and then release both the ON and STOP buttons together.

Note: The printer will enter Service Mode when the Power LED lights up green and "Service Mode Idle" is displayed on the LCD. If the Power LED does not turn green, repeat the steps to enter Service Mode.

Step 2 - Reset error Ink Absorber Full [5B00]

1. Download and extract the Canon Service Tool v.1050
2. Open the Service Tool, and if it doesn't open, unplug the USB cable, then open the Service Tool, and reconnect the USB cable.
3. Load an A4 or Letter-sized paper
4. Select the USB Port in the Service Tool
5. Print the EEPROM information for reference (before resetting)
6. Click "MAIN" to clear the ink counter. Wait for the printer to finish printing "D=000.0". This means that the ink absorber counter has been reset to zero.
7. Select a region (ASA, AUS, BRA, CHN, CND, EUR, JPN, KOR, LTN, TWN, USA) and click "SET"
8. Print the EEPROM information again (after resetting) and compare it to the previous one. Check the value of D (Waste ink amount)
9. Close the Service Tool
10. Turn off the printer (wait 10 seconds)
11. Turn on the printer and it's ready to use.

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